Privacy Policy

1. Who We Are

We are 24x7 Freight, providing reliable dispatching services across the USA. For any questions or concerns regarding this policy, please contact us at:

• Email: [email protected]


• Address: 8 The Green Dover, DE 19901, USA

2. Information We Collect

We collect two types of information:

• Technical Information: This includes details such as your IP address, browser type, and information about your interactions with our website.
• Personal Information: This includes:
  • Full name, phone number, email address, and payment details.
  • For businesses: MC number, truck numbers, and any company-related documents.

3. How We Use Your Information

We use the collected information to:

• Provide and manage dispatching and logistics services.
• Process payments and manage client accounts.
• Continuously improve our website and services.
• Communicate with you about service updates, promotions, and offers (with your consent).

4. Data Retention

We retain your information only as long as necessary to provide our services. Personal client information will be kept for up to 36 months after service completion. You can request the deletion of your information at any time by contacting us.

5. Sharing of Information

We do not share your personal information with third parties for marketing purposes. We may share your information only with trusted service providers who assist us in fulfilling our services, under strict confidentiality agreements.

Your SMS consent and customer phone numbers will not be shared with any third parties or affiliates for marketing purposes.

6. Opt-In and Opt-Out

Users who have previously opted out of communications can opt back in at any time by providing consent verbally during a conversation with our support team, submitting an online form through our website, or filling out a paper form provided by us. Similarly, users can opt out of receiving SMS, emails, or marketing messages at any time by clicking the ‘Unsubscribe’ link in emails, replying ‘STOP’ to SMS messages, adjusting their communication preferences in account settings, or contacting our support team directly. Please note that opting out of marketing messages does not affect essential service-related communications.

7. Cookies

We use cookies to enhance site functionality and user experience. Cookies help us analyse website traffic and optimize our services. You can manage your cookie preferences directly via your browser settings.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the data we hold about you.
• Correction: You may request corrections to your information if it is inaccurate or incomplete.
• Deletion: You can ask us to delete your data if it is no longer needed, or if it was processed unlawfully.

9. Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. Any modifications will be effective immediately upon posting on our website. If the changes are significant, we will notify users via email, SMS, or a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Location-based Information

To provide accurate dispatching services, we may collect and process location-based information when tracking shipments or vehicles.

12. How We Protect Your Data

We employ industry-standard encryption methods secure payment gateways, and other security measures to protect your personal data during transmission and storage.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or how we process your personal information, please contact us at:

• Phone: (302) 342-3416


• Email: [email protected]