Terms and Conditions

Welcome to 24x7 Freight! By accessing and using our website www.24x7freight.com, you agree to comply with the following terms and conditions. Please read them carefully.

1. Services Provided: 24x7 Freight offers dispatching services to help transport freight efficiently across the USA. We coordinate with carriers to ensure timely delivery.
2. User Responsibilities: You agree to provide accurate information and comply with all applicable laws. You are responsible for ensuring your cargo meets regulatory requirements
3. Payments: Our fees are outlined upon request and are due at the agreed-upon time. Failure to pay on time may result in delays or suspension of services.
4. Data Protection: We collect your personal and business information to provide services. For full details, please refer to our Privacy Policy.
5. SMS Consent Communication:

   Consent for SMS Communication

   By providing your phone number, you consent to receive SMS notifications related to our dispatching services. The information like your phone number and email id obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

   Types of SMS Communications

   If you have consented to receive text messages from 24x7 Freight, you may receive messages related to the following purpose:

   1. Load Details
   2. ETA for Pickup and Drop
   3. Billing inquiries
   4. Promotions or offers (if applicable)

   Example:

   Load information: Hi (Driver Name) Load from (Pickup Location) to (Drop Location). (Length), (Weight). (Total Miles) (Rate).

   ETA for Pickup and Drop: Hi (Driver Name) may I please know the Pickup ETA. Hi (Driver Name) may I please know the Drop ETA.

   Billing: Hi [Driver's Name], your (invoice amount) from 24x7 Freight INC. has been sent. Please check your email for the details. Let us know if you have any questions or need assistance. Thank you for working with us!

   Promotion: Hi [Driver's Name], we at 24x7 Freight INC. specialize in providing reliable dispatching services to help you maximize your routes and earnings. Let us handle the logistics while you focus on driving! Reach out today to learn more about how we can assist you. Safe travels!

   Message Frequency

   Message frequency may vary depending on the type of communication. For example, you may receive up to 7 to 20 SMS messages per week related to your allocated loads, Pickup and Drop off details of loads, billing, or account status."

6. Potential Fees for SMS Messaging:

   Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally.

   Opt-In Method

   Customers can opt-in for SMS messaging from 24x7 Freight Inc. through intake forms on our website located at www.24x7freight.com. This agreement for SMS will not be shared with third parties for marketing purposes.

   Opt-Out

   Customers can opt-out of SMS messaging from 24x7 Freight Inc. by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can opt back in at any time by replying START.

   Standard Messaging Disclosures

   Message and data rates may apply.

   Message frequency may vary.

   You can opt-out at any time by texting ‘STOP’.

   For assistance, text 'HELP' or visit our
   https://www.24x7freight.com/terms-and-conditions/ and
   https://www.24x7freight.com/privacy-policy/

7. Intellectual Property: All content on our website, including logos, trademarks, and service descriptions, are owned by 24x7 Freight. You may not use them without written permission.
8. Limitation of Liability: While we strive to offer reliable services, 24x7 Freight is not responsible for delays or damages caused by external factors such as traffic, weather, or accidents.
9. Indemnification: You agree to hold 24x7 Freight harmless from any claims arising from your use of our services.
10. Dispute Resolution: These terms are governed by the laws of Delaware. Any disputes will be resolved through mediation.
11. Changes to Terms: 24x7 Freight reserves the right to update these terms at any time. You will be notified of significant changes.
12. Service Availability: Our standard business hours are Monday to Friday, from 9 AM to 5 PM and on Saturday, from 9 AM to 2:30 PM(Eastern Standard Time). We may not be available for services outside of these hours unless otherwise specified.
13. Cancellation and Refund Policy: If you wish to cancel a service request, you must notify us at least 24 hours before the scheduled service time. Refunds will only be issued if services have not been rendered or if a cancellation is made within the specified time frame.
14. Payment Terms:

    All payments for dispatching services provided by 24x7 Freight are due within 15 days from the invoice date, unless otherwise agreed upon in writing. 
    Late Payments: If payment is not received by the due date, a late fee of 5% of the outstanding balance will be applied for each 30-days period the payment is overdue.

15. Help:

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.24x7freight.com/contact-us/.
    

    Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

For more information or questions, please contact us at (302) 342-3416